Payback: NH AG announces 23,000 checks are in the mail for NH residents tricked by TurboTax

CONCORD, NH – NH consumers who were tricked by TurboTax’s owner Intuit into paying for free tax services will begin receiving checks from a $141 million multistate settlement, announced in May 2022. Approximately 4.4 million consumers nationwide will receive checks in the mail from the multistate settlement.

“Taking advantage of low-income New Hampshire residents and convincing them to pay for free tax services is unfair, unethical and a business practice that will not be tolerated in New Hampshire,” said state Attorney General John Formella. “Paying taxes is hard enough. People should not also have to worry about being deceived by their tax preparers.”

New Hampshire will receive more than $728,920 for more than 23,675 affected consumers who were tricked into paying to file their federal tax return. Eligible consumers will be contacted by email about the settlement. Checks will be mailed throughout May 2023.

Eligible consumers include those who paid to file their federal tax returns through TurboTax for tax years 2016, 2017, and 2018 but were eligible to file for free through the IRS Free File Program. Consumers who are eligible for a payment will be notified by email by the settlement fund administrator, Rust Consulting. These consumers will receive a check in the mail automatically, without filing a claim. Checks are expected to be mailed out starting next week.

The amount each consumer receives will be based on the number of tax years for which they qualify. Most consumers are expected to receive between $29 and $30. For more information about who is covered by the settlement, and information about the settlement fund, please visit www.AGTurboTaxSettlement.com.

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